Terms of service

Last updated: August 26, 2026

These Terms of Service ("Terms") govern your use of the Scoochie Pet Products website and your purchase of products from us. By accessing our website, placing an order, or otherwise using our services, you agree to these Terms.

1. General Terms

This website is operated by Scoochie Pet Products Corp. Throughout the site, the terms "we," "us," and "our" refer to Scoochie Pet Products Corp.

Our online store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and services to you.

You may not use our website or products for any unlawful or unauthorized purpose or violate any applicable law in your use of the website.

2. Products and Product Information

We make reasonable efforts to accurately display and describe our products. However, product packaging, labeling, color, appearance, dimensions, ingredients, country of origin, or other characteristics may occasionally change as products or packaging are updated.

Images are provided for general reference. Actual product appearance and packaging may vary.

We reserve the right to modify, discontinue, limit, or substitute products where appropriate and permitted by law.

3. Pricing and Availability

All prices are subject to change without notice.

Products are subject to availability. Placement of an order does not guarantee acceptance or availability of merchandise.

We reserve the right to correct typographical errors, inaccurate product information, incorrect pricing, promotions, discounts, shipping calculations, or other errors. If an error affects an order you have already submitted, we may contact you for instructions or cancel and refund the affected portion of the order.

4. Orders

We reserve the right, to the extent permitted by law, to accept, reject, limit, or cancel an order.

Reasons may include suspected fraud, payment problems, inventory shortages, pricing or listing errors, shipping restrictions, suspected unauthorized resale activity, or other circumstances that reasonably prevent us from fulfilling an order.

If we cancel an order after payment has been collected, we will refund the applicable amount.

5. Payment

You agree to provide current, complete, and accurate billing and payment information.

You represent that you are authorized to use the payment method provided with your order.

Payments may be processed by Shopify or other third-party payment processors and are subject to their applicable terms and policies.

6. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms.

Delivery dates and transit times are estimates unless expressly guaranteed in writing. Carrier delays and other circumstances outside our reasonable control may affect delivery.

Customers are responsible for providing complete and accurate shipping information.

7. Returns, Refunds and Damaged Merchandise

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms.

Please inspect your order promptly after delivery and contact us within the timeframes stated in that policy if merchandise is damaged, defective, incorrect, or otherwise eligible for return.

8. Pet Products and Responsible Use

Products should be used only for their intended purpose and in accordance with packaging instructions and warnings.

Pet treats, chews, toys, and related products should be selected appropriately for the individual animal. Pets should be supervised when appropriate, particularly when using chews, toys, bones, or similar products.

Discontinue use of any product that becomes damaged, presents a potential hazard, or appears inappropriate for your pet.

Nothing on this website is intended as veterinary or medical advice. Consult a qualified veterinarian regarding questions about your pet's health, diet, allergies, or suitability for a particular product.

9. Intellectual Property

Unless otherwise indicated, the website and its content, including trademarks, logos, product names, photographs, graphics, designs, text, and other materials, are owned by or licensed to Scoochie Pet Products Corp. and are protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, commercially exploit, or otherwise use our protected content without authorization.

10. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services.

We are not responsible for third-party websites, their content, availability, security, privacy practices, or services. Your use of third-party services may be governed by separate terms and policies.

11. Prohibited Uses

You may not use our website to engage in fraud, unlawful activity, interference with website security or functionality, unauthorized collection of information, transmission of malicious code, infringement of intellectual-property rights, or other conduct prohibited by applicable law.

12. Disclaimer

To the fullest extent permitted by applicable law, the website and its content are provided on an "as available" basis. We do not warrant that access to the website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Scoochie Pet Products Corp. and its officers, employees, affiliates, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products purchased through it.

Any limitation or exclusion in these Terms applies only to the extent permitted by applicable law.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold Scoochie Pet Products Corp. harmless from third-party claims, damages, liabilities, and reasonable expenses arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person's rights.

15. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

16. Governing Law

These Terms and your use of the Services are governed by applicable laws of the State of New York and applicable federal laws of the United States, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

17. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this website with an updated effective date. Changes will apply prospectively except as otherwise permitted or required by law.